DELIVERY RATES
France, Corsica, and Monaco via Colissimo
Between 3 and 7 days: €7 (free for purchases over €170 or $179)
Europe via Colissimo
Between 4 and 10 days: €16 (free for purchases over €300 or $315)
USA via Fedex, UPS, DHL
Between 5 and 15 days: €45 (free for purchases over €450 or $473)
Rest of the world via Colissimo
Between 5 and 15 days: €35 (free for purchases over €450 or $473)
RETURN POLICY
ATELIER CÉCILE BOCCARA
If you wish to return, exchange, or obtain a refund for your purchase, you have fourteen (14) calendar days from the date of receipt of your item.
Returns are made at your expense to the following address:
Atelier Cécile Boccara - Customer Service - 8, passage du Grand Cerf - 75002 Paris – France.
To be accepted, the item(s) must be returned in their original packaging, in perfect condition, and accompanied by a copy of the corresponding invoice. Please note that shipping costs are not refundable.
If you have any questions, our customer service team is available at the following address: shop@cecileboccara.com
TAXES & CUSTOMS
We ship all orders from our workshop in Paris.
Depending on your country's regulations, customs duties or import taxes may apply.
These fees are set by local authorities and are payable by the recipient, as detailed below:
🇺🇸 United States
• Thanks to the de minimis rule, most packages valued at less than $800 enter the country without any fees.
• Over $800:
– Customs duties: approximately 11% for costume jewelry
– UPS/DHL processing fees: $10 to $20
– No VAT is applied in the United States
🇬🇧 United Kingdom
• Under £135: no additional VAT charges.
• Over £135:
– UK VAT: 20%
– Customs processing fees: £10–£20
– Customs duties: 0% for our costume jewelry (HS code 7117.90.00)
🌍 Other countries
Each country applies its own rules.
If fees are applied, your carrier will contact you before delivery.
All our packages are tracked and insured, from our workshop to your door.